At HEADS‑HY, accessibility isn’t an add‑on — it’s part of how we build. Everyone should be able to navigate, understand, and interact with our website, www.heads-hy.ca, without barriers. We design and maintain our digital experience with the goal of making it usable for people of all abilities, including those who rely on assistive tools such as screen readers, keyboard navigation, and alternative input devices.
Our team works with accessibility specialists and follows globally recognized standards, including the Web Content Accessibility Guidelines (WCAG). These guidelines help ensure our site aligns with accessibility requirements across Canada, the United States, the United Kingdom, the European Union, and other regions.
We review our site regularly using both automated tools and real user testing. When we identify areas that need improvement, we address them as part of our ongoing development process. Accessibility features can be activated at any time through the Accessibility Options link available on the site.
Digital accessibility evolves, and so do we. Different assistive technologies interact with websites in different ways, and some experiences may vary. We continuously monitor, update, and refine our platform to improve usability for everyone.
If you encounter an accessibility challenge or have feedback about any part of our website, we want to hear from you. Sharing the page, you were on and what you experienced helps us resolve issues quickly and effectively.
Email: hello@heads-hy.ca
Phone: 647-519-9327
We’re committed to making sure you can access the information you need.
We offer free shipping on all orders over $75, while orders under $75 ship at a simple $9.99 flat rate Plus, as a special welcome,you can enjoy optional free shipping on your first order.
Our Quality Check by Our Team service ensures that every product you receive meets the highest standards before it reaches your hands.
Our Exchange at No Extra Charge service is designed to give you complete flexibility & confidence when shopping with us.